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Terms And Conditions

 

Booking  Rental   Agreement

Thank you for choosing to stay at Blue Lake Chalet , I am sure you will have a relaxing and enjoyable holiday.

This is our much-loved holiday Chalet and as such we ask that you please treat it with respect so you and future guests will enjoy staying at Blue Lake Chalet for many years to come.

Our terms and conditions of the rental agreement including credit card bond authority are listed below. This agreement protects both guests and owners in the event of any problems or discrepancies. Contact Us if you have any questions relating to our terms and condition you would like to discuss.

Rental Agreement for renting Blue Lake Chalet - Queenstown  - New Zealand :

  1. All payments are to be made in full before occupancy.
  2. On confirmation of the booking, a deposit of 50% of the total amount payable is required to be paid.  The booking is not secured until we have received the 50% deposit.
  3. The remaining 50% is to be paid two (2) weeks prior to your stay.
  4. One month’s notice is needed for cancellation under our refund policy.  If we can re-let those cancelled dates, we can offer a refund or credit for your holiday to be taken at another time.  As you can appreciate, we are not a large hotel and can only operate on this letting policy. The booking fee is non refundable.
  5. The property is let to you for the period stated in the booking confirmation above. Extensions are subject to availability & approval.
  6. The maximum number of persons that may be accommodated at the property must not exceed Five adults.  Excess persons will be required to vacate the property.
  7. Check-in time is 3 p.m. and check-out time is 10 a.m. unless agreed otherwise.
  8. There are to be no parties held at the apartment or any excessively loud music to be played during your stay.  This chalet resort complex is a peaceful, quiet area and we ask that you respect this and our neighbours at all times.
  9. The visitor may not remove any of the furniture or effects from the property and will be liable for any furniture or effects damaged or missing from the property. Furniture must be returned to its original position. 
  10. Pets are NOT permitted at the premises.
  11. Please use chopping boards on the kitchen benches at all times. An outside sink and bench is also available.
  12. Do not place any hot objects directly onto any benches.
  13. Please clean the BBQ in the common area after each use.
  14. Please conserve water and do not place foreign objects in the toilet.
  15. Four outdoor chairs are provided for use on the decks please re stack these on departing.
  16. The garbage bins are to be put out on departure.
  17. Smoking is not permitted in the apartment.
  18. No responsibility is taken for tenant’s property.

We also require a Credit Card bond authority of $500.

 

 


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